Well, this is one way to approach online customer service. Earlier today, a US Airways customer tweeted a complaint about a flight delay to the company’s official Twitter account. US Airways sent back a fairly standard response (90% of airline Twitter feeds are canned apologies tweeted at irate customers), but when the customer wasn’t satisfied, whoever
is was running US Airway’s Twitter account got a little more…umm…creative. “We welcome your feedback,” they replied, and directed the customer to a link where they could file a formal complaint. Except the link didn’t lead to a customer feedback website, it led to a picture of a naked woman with a large model plane stuck in her vagina. For serious. The craziest part? US Airways left the tweet and image up for a FULL HOUR before removing it and posting this apology.
See the full image after the jump, but beware: it is VERY NSFW and will make your vagina sore just looking at it… Keep reading »
Have you ever written a truly hilarious, perfectly constructed, exceedingly clever tweet, sent it out into the Twittersphere, and then felt like, “Damn, that’s it?” I mean, 10 retweets and 15 favorites is nice and all, but what if you want your tweet to have a more lasting legacy, to exist in the actual physical world, to be dug up by archeologists 200 years from now, who will surely chuckle at your adept wordplay? Enter #PermanentRetweet, a service that turns tweets into etched wood or metal decorative pieces. Username, Twitter icons, time stamp, and all. Keep reading »