If you work for American Airlines, or any airline for that matter, buckle up. You’re in for a bumpy ride.
I booked and paid for my flight months in advance, received a confirmation and a seat number and was pleasantly surprised when I got to the airport, checked into my American Airlines flight and received a “Priority Seating Pass,” instead of a usual boarding pass. For some reason, I was shuffled through the “priority” security line (score!) and arrived at my gate several hours before takeoff. I was going from New York’s LaGuardia Airport to Nashville, Tennessee, with a group of other women for a close friend’s bachelorette party and wanted to make sure my seat (which I received in my confirmation, but didn’t see on my “priority pass”) was with the rest of the group. Upon approaching the attendant at the gate, I was informed that I would not receive a seat until the plane began boarding and that my “priority seating pass” was essentially a priority standby pass. Keep reading »