If there’s one person you don’t want to mess with, it’s an irate college journalism student. All Long Island University journalism student Chelsea Isaacs wanted was a comment from Apple’s media relations department for a paper she was writing. Isaacs, a college senior, was assigned a story on the use of iPads in academic settings — especially prescient since her college was considering offering free iPads to incoming freshmen. When the company’s media relations folks failed to get back to her, she took her query to a higher power — Apple head Steve Jobs — complaining that the media relations department was ignoring her query, despite that kind of being its job.
What followed was a testy exchange, and somebody acting like a sullen teen. Keep reading »